Virtual Assistant
A rule-based virtual assistant allows businesses to provide automated customer support to help customers with their inquiries. Virtual Assistant are mostly used to answer pre-determined questions Guided by a decision tree , steering the customer with follow-up questions towards the desired answer
Is Virtual Assistant right for your business?
rule-based bots are less flexible , this can prove to be an advantage. Rule based virtual assistants are predictable , so they are always reliable and You can ensure the experience they will deliver.
Cost effective for businesses , automating parts of the customer service process will cut down costs.
A virtual assistant does not require extensive training which in turn results in a faster and simpler implementation process.
They are the perfect solution for businesses that are interested in using a virtual assistant as an FAQ resource
The business will be available and able to provide support 24/7 with no downtime
